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Bvckup not launching

Kilograms :

Aug 17, 2020

Hi !

For some reason, Bvckup 2 is not launching anymore. I uninstalled it and reinstalled it. I click the .exe but nothing happens...

Kilograms :

Aug 17, 2020

I can actually see it in the process manager but that's all...

Alex Pankratov :

Aug 17, 2020

Try launching it again. If it is minimized to the system tray, this will force the window to show up.

If the windows doesn't show up, then something of the requests that the program makes during the start-up sequence is taking too long. If you are have any mapped drives that are "dead" - i.e. pointing at inaccessible shares, remove these and give it another try. In some cases these will cause Windows to lag when processing queries about their properties.

If nothing else, forward %LocalAppData%\Bvckup2\bvckup2.log and bvckup2-storage.log to support@iobureau.com and I can take a look.

Kilograms :

Aug 17, 2020

I've identified a service that was causing the issue : "ICE sound service". I have no idea what it does and why it's causing this problem but that's why bvckup wasn't showing up...

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