The support forum

Inconsistent state after update to 1.79.26.1

dzieciou :

Jun 08, 2019

After last update all my backup jobs have disappeared from Bvckup 2.

After restarting the program I got information:

"The program detected an inconsistency in its internal state and wasn't able to gracefully recover from it. The details of what just happened have been saved in a diagnostic file. Please submit it for investigation by clicking the button below."

I have submitted it by clicking the button "Report the problem".

Current version of the program: 1.79.26.1
Updated on: June 8, 2019
Operating: OS: Windows 10

What should I do to fix the issue and continue using it?


Alex Pankratov :

Jun 08, 2019



Working on this, please stand by...

The good news is that this is purely UI initialization issue. 79.26.x included a bit more stricter validation of Windows' responses that come back when the application window is created and apparently some builds of Windows 10 don't work quite as per Microsoft's own spec.

Alex Pankratov :

Jun 08, 2019

OK, a patch is ready. I sent you an email with the link to give it a try. If it works as it should, this will be pushed to everyone.

Alex Pankratov :

Jun 08, 2019



This should be resolved now with 79.27 update -
https://bvckup2.com/support/forum/topic/1060/6555

dzieciou :

Jun 10, 2019

Works fine now. Thank your .

New topic

Create
Made by IO Bureau in Switzerland
Support

Updates
Blog / RSS
Follow Twitter
Reddit
Miscellanea Press kit
Testimonials
Company Imprint

Legal Terms
Privacy