The support forum

CreateFile() Failed with 395

bazward :

Jun 01, 2018

Using latest version of Pro for Windows 10 (v79.3)

The above started coming up this morning.

Tried several times to repeat the backup job - same result each time.  The actual body text of the error under the heading line is

2018.06.01 08:25:00.099 (UTC+0) 3 4                 Context: \\?\C:\Users\barry\OneDrive\FAB\Clients\MG Ceramics\1200 tx.xlsx 80000000 00000003 00000003 4a000000

OneDrive is running fine, the app is set as a service with elevated rights

It would be useful, primarily, if there was a list of error codes so the more technically geeked amongst us can look up the code and potentially identify the issue without having to bother the support gods.

Alex Pankratov :

Jun 01, 2018

if there was a list of error codes

Here it is, from the horse's mouth -

However as you can see, 395 is not documented there. It's a newer error code, OneDrive-specific. It does however show up in Windows 10 SDK and it's ERROR_CLOUD_FILE_ACCESS_DENIED. So it is some sort of permission issue OR a yet another bug in OneDrive, of which it seems to be full of since Microsoft started actively revoking it few months ago.

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